Again, 4-6-3 isn't explorable in chest event
Area at normal zoom
Area at 90%
Chest again outside of playable area
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Thank you so much for rendering us with an concept beyond expectations. I do admire the effort and eager to know more. Also you may refer https://free-account.net/ guide for getting some more information on this.Last edited by create0; 11-25-2019, 06:53 AM.
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Just send it back saying this needs to be looked at by the devs , I get that answer myself and I just fire it right back.. (with a small explanation) . It should go to step 2 if the initial support person cannot fix the issue.. Thats the standard response you were given by a tier 1 support person.. . If you are still having issues let me know.
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Thank you for reaching out to us.
Sorry for any inconvenience you may have experienced. I would like to ask if you have tried the troubleshooting steps below for the problem you encountered:
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Should you need further assistance, please let us know.
Cheers,
Business as usual, i don't send tickets to support anymore.
The chest is outside of playable area. As long as the chest is placed right sided to the planets, this won't change.
This is nothing a browser refresh can fix.
08/15 answers instead of customer support.
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That is hard to check with no event running, I suggest you send that in a ticket for the developers to look at in the mean time.
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Chest Exploration Event
Chest in Pos. 4-6-3 is not playable because the chest is placed outside of the visible/clickable area
visible when browser zoom is reduced but u cannot select it
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