Lost item

[46561518434916]

IGN:tdragon
Server:S4
Bug(s) I lost ultimate hp mark after i claimed it i cannt find it
Screenshots of the bug:

[applezhou]

Hi,
Sorry of my late reply.
This problem has been reported, and the develop team replied that they would look into. Please accept our apology for any trouble it bringss.

[applezhou]

Hi,
Do you remeber the approximate time?

[23281518386629]

I have the same bug, When you collect the gem when your bag is full it disappears and you dont get it. I've made 2 accounts & tested this bug

[applezhou]

How about clean your bag and make more space? Does it appear?
Could you please tell me your in game name, server and the appoximate time you claim it?

[applezhou]

IGN:tdragon
Server:S4

Please have a confirm again you gave me the correct in game name or server, we have no record of tdragon in S4.